PURPOSE & SCOPE
This Privacy Policy is relevant to the websites, applications, and electronic communications where it is displayed on our site. It outlines how White Rhino Arms™, along with our affiliates and subsidiaries (referred to collectively as “White Rhino Arms™,” “we,” “us,” or “our”), utilizes the Personal Information (as defined below) that we gather, receive, maintain, and share regarding you, or that is otherwise provided to us or collected by us in relation to the products and services we provide. We encourage you to read this policy thoroughly. Please be aware that we may update this policy at any time, with all modifications taking effect immediately upon their posting on the website.
TYPES OF PERSONAL INFORMATION COLLECTED
We gather various types of Personal Information. “Personal Information” refers to data that can identify, relate to, describe, or be reasonably associated with an individual. When we merge Personal Information with other data (such as information that does not independently identify you), we consider the resulting combination as Personal Information. The categories of Personal Information we collect may encompass:
Account Information – If you establish an account with us, you will be required to create and submit a username and password, and you may also upload additional Personal Information via our customer portal. Furthermore, we may gather details regarding your purchase transactions.
Communication Information – We may gather audio, electronic, or visual data, which encompasses screen sharing displays, product evaluations, any information contained in files that are uploaded, emailed, or otherwise submitted by customers, the content of your communications with us—whether through email, text messaging, social media, telephone, or other means—and any inferences we may derive from other Personal Information that we collect.
Contact & Demographic Information – If you create an account, subscribe to our newsletter, submit an inquiry, make a purchase, request a repair, or initiate a return, we may gather your contact and mailing details. This information may encompass your email address, name, physical address, and telephone number. Additionally, we may collect your age to confirm your eligibility to purchase our products.
Location Information – When you browse our website, your mobile device or browser may transmit your location information via Wi-Fi, GPS, RFID, and cellular technologies. White Rhino Arms™ will gather this data in accordance with the configurations of your device and browser.
Payment Information – When you complete a transaction on our website, we will gather your payment details, which include your credit card information and billing address. Additionally, we will collect information regarding your purchase specifics as well as any relevant purchasing or consumption patterns.
Usage Information – We may gather information regarding your usage and device when you access our website. This information may encompass details about your browser, operating system, and/or device identifier, as well as your Internet Service Provider (ISP) and IP address. Additionally, we may track your navigation activities on our website, the websites you visited prior to arriving at ours, and the sites you access after leaving, along with other related information.
METHOD OF COLLECTION
We gather Personal Information through various methods. This information is obtained directly from you, for instance, when you create an account on our website, make a purchase, subscribe to our newsletter, submit a job application or inquiry, or engage with us through the website in other ways.
Additionally, we acquire Personal Information from third-party sources. We collaborate with business partners, subcontractors involved in technical and delivery services, advertising networks, analytics providers, and search information providers.
Furthermore, we collect Personal Information during your visits to and interactions with our website. Our website employs tracking technologies such as cookies, pixels, and web beacons, which are utilized both on our site and in the emails we send to you. These tools enable us to gather Personal Information about users over time as they navigate our website, including usage and browser data. It is also possible for third parties to collect Personal Information through these means. If you activate location services on your device, we will passively collect data based on your device’s location settings.
COMBINING INFORMATION
We may integrate the Personal Information we gather. For instance, we might merge data collected online with Personal Information obtained offline, such as during interactions with our support team via phone. Additionally, we may consolidate Personal Information acquired from various third-party websites or other external sources with the Personal Information we currently possess. Ultimately, we may also unify Personal Information across different devices.
HOW WE USE PERSONAL INFORMATION
We will utilize your Personal Information to process your purchases and provide our services, address your requests and inquiries, deliver customer support, and send you relevant communications. Additionally, your Personal Information may be employed for transactional communications, such as updates regarding this policy or our Terms of Use.
Furthermore, we may leverage your Personal Information to enhance our website, products, and services, as well as to conduct research, analysis, studies, or surveys to identify usage patterns and for other analytical objectives. This may involve personalizing your experience with us. Your Personal Information may also be used to ensure the security of our website, our company, our customers, and third parties. We may employ your Personal Information to guard against fraud, claims, other liabilities, criminal activities, and other harmful actions.
Moreover, your Personal Information may be utilized for marketing initiatives. For instance, we may inform you about new features on our website, new services we provide, and exclusive offers. When legally permissible, this may also encompass using your Personal Information to display advertisements and inform you about products or offers from third parties that may be of interest to you. These could include our own promotions, third-party offers, or products we believe you may find appealing.
We may also use your Personal Information to safeguard the security and integrity of our website, fulfill our contractual obligations, comply with relevant legal or regulatory requirements, and adhere to our policies.
Lastly, we may utilize your Personal Information for additional purposes as permitted by law.
SHARING PERSONAL INFORMATION
We may disclose your Personal Information to our affiliated companies and trusted business partners. For instance, when we collaborate on a promotion or service, we may share your Personal Information with another company involved in that initiative. These partners and affiliates may utilize your Personal Information to provide you with information or to reach out regarding their services and products.
In instances where we have a reasonable belief that accessing, using, preserving, or disclosing your Personal Information is necessary to (a) comply with legal obligations, regulations, legal processes, or valid governmental requests, (b) investigate or enforce potential breaches of the Terms of Use, (c) identify, prevent, or address issues related to fraud, security, or technical matters, (d) facilitate auditing and compliance activities, or (e) safeguard the rights, property, or safety of White Rhino Arms™, its users, or the general public, we may take such actions.
Additionally, we may share your Personal Information for other purposes as outlined to you.
COOKIES & OTHER TECHNOLOGIES
We gather Personal Information on our website through various standard types of cookies and other tracking technologies, including web beacons, pixels, and flash cookies. Additionally, third parties may collect Personal Information on our behalf and for their own purposes. Cookies are small files that are downloaded when you visit certain websites. For further details regarding cookies, please refer to: https://www.allaboutcookies.org. Web beacons, pixels, and other tracking technologies function independently of cookies.
To aid in the analysis of our website traffic via cookies and similar technologies, we utilize analytics services such as Google Analytics. For more information on how Google processes your data, please consult “How Google uses data when you use our partners’ websites or apps.” You have the option to opt out of Google Analytics by installing Google’s opt-out browser add-on.
These cookies may be set by us (first party) or by third parties. They may also include flash cookies. We may employ both session-based and persistent cookies. Session cookies are deleted when you close your browser or turn off your device, while persistent cookies remain on your device after you have closed your browser or turned off your device.
Functionality – Functionality cookies enable the website to retain Personal Information you have provided or preferences you have selected, such as your username, language, or region, thereby offering improved and more personalized features. Additionally, these cookies facilitate an optimized experience on the website following your login. They can also be utilized to remember modifications you have made to text size, fonts, and other customizable elements of web pages.
Performance – Performance cookies gather information regarding your usage of the website, such as the pages you visit most frequently, and any error messages encountered on specific pages. They do not collect Personal Information that can identify you individually. The data collected by these cookies is aggregated and anonymized, serving solely to enhance the functionality and performance of the website.
Required – Required cookies are necessary for the proper functioning of the website, enabling you to navigate our site and utilize its features, including accessing secure sections and employing our services.
Targeting or Advertising – Occasionally, we may monitor and assess statistical data regarding the usage and volume of individuals visiting the website. Additionally, we may allow advertising cookies to be installed on your device, enabling us to gain insights into your interests and deliver advertisements on other websites that are tailored to your prior interactions with our site.
We engage with third-party advertising networks and similar entities that gather IP addresses and other data from our website, emails, and external sites. These advertising networks monitor your online behavior over time by collecting navigational data through automated methods, including the use of cookies. They utilize Personal Information to deliver advertisements for products and services that align with your interests, which you may encounter on various other websites.
You can manage cookies and tracking mechanisms. Certain web browsers offer a “do not track” feature that inhibits a website from monitoring your activities, along with additional cookie management settings. Our website does not currently acknowledge these signals. If you opt to disable cookies and other tracking tools, some functionalities of the website may become inoperative. It is important to note that blocking or rejecting cookies will not eliminate all forms of tracking outlined in this policy. These features and options vary by browser and device and are not standardized. Typically, you can locate these settings within the options or preferences menu of your browser.
YOUR CHOICES
Your location may grant you specific rights to manage and make decisions concerning our collection, utilization, and dissemination of your Personal Information.
Communication Preferences & Opt-Outs – You retain the right to discontinue receiving marketing communications from us at any time. To opt-out of such communications, please adhere to the instructions provided in the email or text correspondence. Alternatively, you may contact us via email at sales@whiterhinoarms.com. It is important to understand that even if you choose to unsubscribe from specific communications, we may still need to reach out to you regarding essential transactional or administrative matters, as allowed by law. Additionally, you may have the option to opt-out of the sale or sharing of your Personal Information.
Right of Access – You may possess the right to be notified of and to request access to the Personal Information that we handle regarding the applicant.
Right to Data Portability – You may be entitled, under specific conditions, to request a copy of your Personal Information in an electronic format and to ask that we transmit this Personal Information to another entity.
Right to Erasure (Deletion) – You may be entitled to request the deletion of your Personal Information under specific conditions.
Right to Know – You may possess the entitlement to receive notification regarding the specific categories of Personal Information that will be gathered at or prior to the time of collection, as well as the intended purposes for which this information will be utilized and disclosed.
Right to Rectification (Correct) – You may have the right to request amendments or updates to any inaccurate or incomplete Personal Information under specific circumstances.
CHILDREN UNDER THE AGE OF 18
We do not knowingly gather Personal Information from individuals who are under 18 years of age. Our website is not intended to appeal to or target individuals below this age threshold. If you are a parent or legal guardian and believe that your child has provided us with Personal Information, please contact us via email at sales@whiterhinoarms.com. Alternatively, you may send correspondence to the address provided in the “CONTACTING WHITE RHINO ARMS™” section of this Notice.
EXERCISING YOUR INDIVIDUAL PRIVACY RIGHTS
You will not face any form of discrimination because of exercising the rights outlined below. This ensures that we will not refuse to provide you with goods or services, charge you different prices or rates for goods or services, or offer you a different level or quality of goods or services.
We are required to verify your identity prior to processing your requests. If we are unable to verify your identity initially, we may ask for additional information to complete the verification process. Personal Information provided in a request will solely be used for the purpose of verifying the identity of the requestor. If you are an authorized agent submitting a request on behalf of a California consumer, we will also need to verify your identity, which may involve providing proof of your written authorization or evidence of a power of attorney.
We strive to respond to requests within the timeframe mandated by applicable law. Should we need additional time, we will notify you in writing of the reason for the delay and the expected extension period. If you hold an account with us, our written response will be sent to that account. If you do not have an account, we will provide our written response either by mail or electronically, based on your preference.
We do not impose a fee for processing or responding to your request unless it is deemed excessive, repetitive, or manifestly unfounded. If we determine that a fee is warranted, we will explain the rationale behind this decision and provide you with a cost estimate before proceeding with your request.
We are unable to respond to your request or provide Personal Information if we cannot verify your identity and confirm that the Personal Information pertains to you. Submitting a verifiable consumer request does not necessitate the creation of an account with us. We reserve the right to deny specific requests or to fulfill them partially, as allowed or mandated by law. For instance, should you request the deletion of Personal Information, we may retain certain Personal Information that is necessary for legal compliance.
If you are dissatisfied with the outcome of your request and wish to file an appeal, kindly reach out to us via email at sales@whiterhinoarms.com.
STORAGE, SECURITY, AND RETENTION OF INFORMATION
White Rhino Arms™ has implemented appropriate measures to safeguard the Personal Information provided by users. These measures encompass the establishment of processes, equipment, and software designed to prevent unauthorized access or disclosure of such information. It is important to note that while we strive to ensure the security of Personal Information transmitted over the Internet, complete security cannot be guaranteed. Therefore, we advise users to exercise caution when sharing their Personal Information. We will retain your Personal Information in accordance with the purposes outlined in this policy, as well as to fulfill our legal, financial reporting, and compliance responsibilities.
INTERNATIONAL USE OF OUR WEBSITE
Access to our website is restricted to IP addresses located within the United States. Additionally, we do not permit transactions or shipments to addresses that are outside of the United States.
LINKS TO THIRD PARTIES AND THEIR WEBSITES
Our website may feature content and links from third parties, as well as services that gather Personal Information. We do not have control over these third parties, and this policy does not pertain to their privacy practices. We bear no responsibility for the actions of these third parties or the way they utilize the information you provide to them.
CONTACTING WHITE RHINO ARMS™
For any inquiries regarding this Privacy Policy or the privacy practices of White Rhino Arms™, please contact us via email at sales@whiterhinoarms.com.
UPDATES
It is important to be aware that this policy may be revised periodically. Unless stated otherwise, any modifications to this policy will take effect immediately upon their publication on the website. Therefore, we encourage you to visit our website regularly for any updates. The most recent update to this policy can be confirmed by checking the “UPDATED” date below.
[UPDATED: 1/1/2025]