AGE RESTRICTIONS
You must be age 18 or older to place an order from White Rhino Arms™. Always make sure to check local, state, and federal laws for any other regulations that may apply to you, because some products we sell require you to be age 21 or older to possess.
AUTHORIZED PAYMENT METHODS
Our authorized payment methods include American Express, Apple Pay, Discover, MasterCard, PayPal, Sezzle, Venmo, Visa, and Zelle. We do not accept payments over the phone at any time. You must pay through a secure online QuickBooks Payments Invoice sent by email or on our website through our secure checkout system.
American Express – QuickBooks Payments Invoice + Website Checkout
Apple Pay – QuickBooks Payments Invoice
Discover – QuickBooks Payments Invoice + Website Checkout
MasterCard – QuickBooks Payments Invoice + Website Checkout
PayPal – QuickBooks Payments Invoice
Sezzle – Website Checkout
Venmo – QuickBooks Payments Invoice
Visa – QuickBooks Payments Invoice + Website Checkout
QuickBooks Payments Invoice – This payment method is not integrated for website checkout orders. If you wish to utilize a QuickBooks Payments Invoice, please select that option during the checkout process and submit your order. Your order will subsequently be placed on hold, and a QuickBooks Payments Invoice will be sent to the email address you provided at checkout. Once we have verified that your payment has been received in full, we will proceed with processing your order.
Sezzle – The Sezzle option for Buy Now Pay Later is accessible to our customers exclusively for orders exceeding $100. The use of Sezzle is prohibited for orders that contain items already discounted as part of a promotion or sale. Additionally, Sezzle cannot be utilized alongside discount codes.
BACKORDERS & PRE-ORDERS
We do not permit backorders or pre-orders for any products under any circumstances.
BILLING & SHIPPING ADDRESS MATCH
All orders submitted through our website are required to have matching billing and shipping addresses. The sole exception to this policy pertains to transferable items, which must be shipped and transferred to a valid Federal Firearm Licensee (FFL).
CANCELLATIONS
Cancellations will be accepted solely if the order has not yet been processed for shipment. It is important to note that this may not necessarily occur before a tracking number is generated. Numerous items are sourced from our various distributor warehouses, which employ automated order processing systems. Once this processing has commenced, the order is considered finalized for shipment and cannot be cancelled.
If an order cancellation is approved, the customer will be refunded the total purchase price minus a 10% fee. NO EXCEPTIONS!!!
CUSTOMER ACCOUNTS
All customer accounts will undergo verification prior to approval. Accounts that remain inactive for a duration of six months will be deactivated and subsequently removed from our system.
CUSTOMER SERVICE
Should you experience any issues with your order, the checkout procedure, or have any general inquiries, please reach out to our customer service team via our Contact page.
It is important to note that if you choose to communicate with us through email or phone in a disrespectful or rude manner, we will not respond. Furthermore, if disrespectful behavior occurs during a conversation, we will terminate the discussion and cease all future communications with you. Additionally, you will be prohibited from all forms of communication with us.
DISCOUNT CODES / PROMOTIONS / SALES
Discount codes, promotions, and sales are valid solely during the specified period in which they are available. We do not recognize retroactive sales for promotions that have lapsed. If an item is purchased outside of the designated promotional period, we will not apply the sale prices retroactively. Furthermore, discount codes may not be combined with Sezzle, discounted items, other discount codes, product launches, promotions, or sales unless explicitly indicated by White Rhino Arms™.
E-COMMERCE ONLY / NO STOREFRONT
White Rhino Arms™ is an e-commerce only business that sells most of our inventory from one of our many stocked distributor warehouses located throughout the United States. We do not have a storefront and we do not sell anything face to face. We do not provide face to face transfer services for transferable items. If you have a transferable item sent to us, we will not accept the item, and it will be returned to sender.
FFL TRANSFERS
Checkout – All customers placing firearm(s) orders must use the receiving FFL premise address as stated on their FFL for the shipping address at checkout. All firearms(s) purchases must ship to an FFL in the customer’s state of residence. We DO NOT provide face to face transfers, and we DO NOT accept incoming transfers for customers under any circumstances. THERE ARE NO EXCEPTIONS TO THIS POLICY!
Title I Firearms – For orders containing Title I firearms, the receiving FFL license must be emailed to sales@whiterhinoarms.com including the ORDER # in the title of the email. White Rhino Arms™ will not process any Title I firearm orders until we receive a copy of the receiving FFL license. THERE ARE NO EXCEPTIONS TO THIS POLICY!
Title II Firearms – For orders containing Title II firearms, the receiving FFL and SOT licenses must be emailed to sales@whiterhinoarms.com including the ORDER # in the title of the email. White Rhino Arms™ will not process any Title II firearm orders until we receive a copy of the receiving FFL and SOT licenses. THERE ARE NO EXCEPTIONS TO THIS POLICY!
FIREARM SALES & TRANSFERS
ALL CUSTOMERS PLACING FIREARM ORDERS MUST USE THE RECEIVING FFL PREMISE ADDRESS AS STATED ON THEIR FFL FOR THE SHIPPING ADDRESS AT CHECKOUT. NO EXCEPTIONS!!!
All sales of firearms are considered final. No returns or exchanges will be accepted for any firearm purchased through White Rhino Arms™.
Upon completion of the purchase, we do not ship firearms directly to the end-user. All firearm transfers must be conducted through a valid FFL holder. If you do not have an FFL, you are required to coordinate with an FFL in your state of residence to receive and facilitate the transfer of the firearm to you. Firearms will be shipped to the FFL premise address provided by the receiving FFL, following verification by our transfer team.
The receiving FFL is responsible for conducting all necessary paperwork and background checks before transferring firearms to you. White Rhino Arms™ disclaims any responsibility or liability for complications that may arise from federally mandated background checks.
Certain firearms available on our website may be subject to restrictions in your city and/or state. It is your obligation to confirm the legality of any firearms you intend to purchase before placing your order. Should you have any inquiries regarding local, state, or federal restrictions on a firearm you wish to buy, please consult your local FFL prior to ordering.
All new firearms are shipped in their original manufacturer’s packaging, complete with magazine(s), accessories, and applicable warranty. For any technical inquiries or warranty concerns, please contact the firearm manufacturer directly. Firearms requiring warranty service must be returned to the factory within the timeframe specified by the manufacturer from the date of purchase.
Firearm orders that are cancelled prior to shipment due to the legality of owning it will incur a 20% fee that will be deducted from your refund. NO EXCEPTIONS!!!
Firearm orders that are returned by your FFL for any reason will incur a 25% restocking fee plus return shipping fees that will be deducted from your refund. NO EXCEPTIONS!!!
White Rhino Arms™ will not ship firearms to California. If a placed order has a shipping address that is in any of the above listed locations, the order will be cancelled, and the customer will be refunded the total purchase price minus a 10% fee. NO EXCEPTIONS!!!
*** All firearm sales will comply with local, state, and federal laws and will not be shipped to any restricted areas ***
FRAUDULENT PURCHASES
White Rhino Arms™ reserves the right to decline transactions from any individual or organization that we suspect may be engaging in fraudulent activity. This policy encompasses, but is not limited to, items such as lasers, night vision devices, optics, and thermal equipment. Upon receiving an order that raises potential fraud concerns, we promptly reach out to the customer to verify their identity as the legitimate purchaser. We require this communication to occur before 6:30 PM MT on the day of the transaction, or by the following calendar day if the order was placed after the specified cutoff time.
If we are unable to reach the customer by 6:30 PM MT on the date of purchase, or by the following calendar day if the purchase occurred after the cutoff time, the order will be cancelled, and the payment transaction will be rendered VOID. NO EXCEPTIONS!
GARAGE SALE
All items featured in our Garage Sale are categorized as either factory new, factory new without original packaging, or used. Many of the products included in our Garage Sale were utilized for marketing purposes and have either never been used or have seen minimal use.
Please be advised that we do not accept returns or issue refunds for any items acquired through our Garage Sale. All purchases made in this section are considered final.
LAYAWAY
White Rhino Arms™ presently does not provide any layaway plans. However, we do offer a Buy Now Pay Later option through Sezzle for our customers.
LEGALITY
You acknowledge that any products acquired from White Rhino Arms™ will be utilized solely for lawful purposes. You affirm your understanding of all applicable local, state, and federal laws and regulations related to the products you are purchasing. By acquiring and possessing these items, you commit to adhering to all such laws and regulations.
You further agree that any assembly, manufacturing, or modification of firearms or any other products, utilizing accessories, components, parts, or any other items obtained from White Rhino Arms™, will be performed in compliance with the legal and regulatory standards set forth by local, state, and federal laws. Additionally, you confirm that by engaging in the assembly, manufacturing, or modification of any product purchased from White Rhino Arms™ or any other product using items obtained from White Rhino Arms™, you will comply with all relevant local, state, and federal laws and regulations. You agree to adhere to all laws and regulations established by the Bureau of Alcohol, Tobacco, Firearms, and Explosives (BATFE), the Gun Control Act (GCA), and the National Firearms Act (NFA). It is advisable to consult with your local authorities and/or BATFE prior to undertaking any builds or modifications, as certain activities may require special local, state, and federal licensing, permission, and/or registration before, during, and/or after such actions.
You agree not to hold White Rhino Arms™ responsible for any legal repercussions arising from willful disregard or lack of awareness of these local, state, and federal regulations and laws. White Rhino Arms™ will make reasonable efforts to inform customers about the legalities associated with each product and will refrain from selling and/or shipping items where prohibited. Nonetheless, you accept that the ultimate responsibility lies with you, the customer.
LIABILITY
White Rhino Arms™ disclaims any responsibility for injuries or damages resulting from the improper use or misuse of products acquired from White Rhino Arms™. You acknowledge that you will not hold White Rhino Arms™ accountable for any harm arising from improper use, installation, maintenance, or modifications carried out by yourself or any other party. It is advised that you seek the expertise of a qualified gunsmith prior to undertaking any installation, maintenance, or modifications on products obtained from White Rhino Arms™.
MAGAZINE RESTRICTIONS
White Rhino Arms™ will refrain from shipping restricted magazines to any area where such restrictions are enforced. It is imperative that you confirm the legality of any magazine you intend to order before finalizing your purchase. Should you have any inquiries regarding local or state regulations pertaining to a magazine you wish to acquire, please consult your local FFL prior to placing an order. For your reference, a list of locations with magazine restrictions is provided below. Please note that this list is for informational purposes only, as local and state laws are subject to frequent changes due to political influences that may oppose individual freedoms.
California – All Firearms – 10 rounds
Colorado – All Firearms – 15 rounds
Connecticut – All Firearms – 10 rounds
Delaware – All Firearms – 17 rounds
District of Columbia – All Firearms – 10 rounds
Hawaii – Handguns – 10 rounds
Illinois – All Firearms – 10 rounds for Long Guns; 15 rounds for Handguns
Maryland – All Firearms – 10 rounds
Massachusetts – All Firearms – 10 rounds
New Jersey – All Firearms – 10 rounds
New York – All Firearms – 10 rounds
Oregon – All Firearms – 10 rounds
Rhode Island – All Firearms – 10 rounds
Vermont – All Firearms – 10 rounds for Long Guns; 15 rounds for Handguns
Washington – All Firearms – 10 rounds
White Rhino Arms™ will not ship magazines that are restricted in the above locations. If a placed order has a shipping address that is in any of the above listed locations, the order will be cancelled, and the customer will be refunded the total purchase price minus a 10% fee. NO EXCEPTIONS!!!
*** All magazine sales will comply with local, state, and federal laws and will not be shipped to any restricted areas ***
NFA SALES & TRANSFERS
ALL CUSTOMERS PLACING NFA ORDERS MUST USE THE RECEIVING FFL/SOT PREMISE ADDRESS AS STATED ON THEIR FFL/SOT FOR THE SHIPPING ADDRESS AT CHECKOUT. NO EXCEPTIONS!!!
All purchases of NFA items will be transferred to a valid FFL/SOT. This policy is strictly enforced without exceptions. It is the customer’s duty to verify that the FFL/SOT possesses a valid BATFE eForms account, which is necessary for us to file an eForm 3 with the BATFE and facilitate the transfer of the item. After White Rhino Arms™ submits the eForm 3, the approval process will take an undetermined period. Upon approval, the item will be shipped to the designated FFL/SOT, and the customer will receive tracking information, consistent with our standard order procedures.
NFA orders that are cancelled prior to shipment due to the legality of owning it will incur a 20% fee that will be deducted from your refund. NO EXCEPTIONS!!!
NFA orders that are returned by your FFL/SOT for any reason will incur a 25% restocking fee plus return shipping fees that will be deducted from your refund. NO EXCEPTIONS!!!
White Rhino Arms™ will not ship or transfer NFA items to California or any state where it is illegal to own or possess NFA items. If a placed order has a shipping address that is in any of the above listed locations, the order will be cancelled, and the customer will be refunded the total purchase price minus a 10% fee. NO EXCEPTIONS!!!
*** All NFA sales will comply with local, state, and federal laws and will not be shipped to any restricted areas ***
ONLINE DESCRIPTION & PRICING ERRORS
Our online inventory is updated several times each hour. There may be instances where an item is mistakenly listed on our website, or where the description may contain typographical errors, or the pricing may be inaccurate. We do not assure that the descriptions, images, prices, or titles in our online inventory are free from errors. We reserve the right to decline any order, including but not limited to those involving inaccuracies in description or pricing. If we cancel an order, we will refund any payments made by the customer.
Should a product description contain an error, such as an incorrect accessory, description, image, or price, and a customer places an order while we are aware of the error, we will not proceed with the order without first reaching out to the customer. If an order is inadvertently shipped, we may request that the customer return the item in its unopened condition, and we will refund any payments made. By placing an order, the customer acknowledges that White Rhino Arms™ will have the final authority regarding any discrepancies in our online catalog.
ORDER FULFILLMENT & SHIPPING
Our order processing team is diligently working to expedite the fulfillment of your orders. All orders are shipped from our in-store inventory or warehouse via FedEx, UPS, or USPS. Tracking numbers are provided for all shipped items. Please note that orders may take up to 10 business days or longer to ship after placement, as certain manufacturers impose restrictions on drop shipping. We will not respond to inquiries regarding the shipping status of an order until at least 10 business days have elapsed since the order was placed.
We offer FREE SHIPPING on any shopping cart total of $300 or more, after applicable discount codes, for shipping addresses within the 48 contiguous United States. For shipping addresses in Alaska and Hawaii, a Flat Rate Shipping fee of $39.99 applies per order, irrespective of the total cost, size, or weight.
We do not guarantee shipping transit times. Once the order is shipped, the shipping provider assumes responsibility. Any questions or concerns regarding delays or routing during transit should be directed to the respective shipping provider. Contact phone numbers for the shipping providers are listed below.
FedEx – (800) 463-3339
UPS – (800) 742-5877
USPS – (800) 275-8777
PROHIBITED SHIPPING ADDRESSES
We do not accept orders from or ship to the following locations:
* Any address outside of the 50 United States borders
* APO/DPO/FPO Addresses
* PO Box Addresses (Contact Us First)
RESTRICTED ORDERS
Restricted products are exclusively available to Active Duty Federal, Law Enforcement, and Military Agencies. Prior to placing an order, it is required to contact us at sales@whiterhinoarms.com. We will not process orders for Restricted products from any entity or individual that does not fulfill our purchasing criteria.
RETURNS
WE DO NOT ACCEPT RETURNS!!! ALL SALES ARE FINAL!!!
Exceptions to this policy apply in cases where the product received differs from the purchased SKU. In such instances, you are required to contact us within 7 calendar days from the delivery date, providing all relevant information. Should a return be authorized, the item must be in factory new condition, in its original packaging, and include all accessories. Returns that do not comply with this policy will not be accepted.
SECURE TRANSMISSION
All data gathered during the checkout process is transmitted using the industry-standard Secure Sockets Layer (SSL) with 128-bit encryption. The SSL Certificate establishes a secure, encrypted connection between a website and the web browser of the visitor. This connection guarantees that all information exchanged between the website and the browser is kept confidential and secure.
STORE CREDIT
We sell Store Credit as a digital currency that can be utilized for any purchase on our website. Additionally, customers have the option to purchase store credit as a gift for others. Store credit can be purchased in amounts of $25, $50, $100, $200, or in customizable increments of $25, with a maximum limit of $500.
The email address entered during checkout is the sole authorized email for redeeming the store credit, which also applies to the email used for gifting. Please note that all store credit codes will expire one year from the date of issuance.
WEBSITE DISCLAIMER
All products listed on the White Rhino Arms™ website may be modified at any time without prior notification. This encompasses, but is not limited to, the availability of items, unique products, and pricing.
[UPDATED: 1/1/2025]